Frequently Asked Questions

Like many other websites and services, 5BestINcity™ uses ads to make money. We do not track or gather information about our customers through these ads.

We understand that everyone has their own likes and dislikes, so we wanted to make sure you had options to choose from. We wanted to create a list with enough choices to satisfy everyone's particular taste, while making sure it is small enough to not become overwhelming.

We ask you to submit your business because we use an algorithm to find businesses! It tends to be accurate but on very rare occasions it will miss a business; this allows business owners the chance to rectify that mistake if we don't catch it ourselves. In addition, sometimes not all the information is available online, so we always recommend you submit your business information to ensure we have complete and accurate data.

We handpick the best businesses based on reviews, experience, operating hours, price comparison, awards & achievements, communication, social & other online presence, location proximity, number of branches, service area and numerous other factors.

We don't have one single source — we pull our information from all across the internet. We also receive emails from customers and have online partners to help collect information. Most business information (such as emails, phone numbers, addresses) are from the businesses directly.

The short answer is no. We want to know how a business performs on average, not on a single day. This also keeps our assessment unbiased. If you feel like we made a mistake or noticed a business closed, let us know!

It depends on the size of the city. There's no single answer, but it typically is in the thousands if not tens of thousands.

We are a ranking site, not a review site. We compile all reviews — both negative and positive — to determine which businesses are the best. Negative reviews are considered but not published, because our goal is to make it easier for you to find the best, not harder to decide.

A minimum of a year (except for extreme cases such as negative court cases or business closure). After approximately a year you will be re-evaluated, which allows for growth and healthy competition.

Do you have praise or a concern about a business? Let us know!

We update our website daily to ensure accuracy. The top five businesses change yearly (except for extreme cases).

The position of your business does not mean anything — all businesses listed are equal! We do not number positions nor allow position changes, which helps eliminate any bias or unfair advantages.

The discounts are from the businesses themselves. While we do try to ensure accuracy, 5BestINcity™ makes no claims about their validity.

If you tried to use a discount and were unable to, let us know so we can take it down.

Please let us know! Use our contact form or email us at contact@5bestincity.com.

If you are a business looking to update your information, please check out our Update Business page for further instructions.

5BestINcity™ does not endorse or list any businesses that discriminate against people. We firmly believe a business's service should be available to everyone regardless of gender, ethnicity, caste, and sexual orientation.

If you have further questions, feel free to email us at contact@5bestincity.com.